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Service Desk

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Latest activity by Service Desk
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    Service Desk created an article,

    Accessing ELC app

    The first step to access ELC app is to login into mentis. Accessing ELC app Click on Apps on the top navigation bar and select ELC from the drop-down menu, or select ELC under Applications from the...

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    Service Desk created an article,

    Manage custom todos

    Mentis allows you to add custom Todos that you can use to create Todos for yourself. Adding a custom todo 1. Login into mentis. 2. Click on todo icon present at the top right-hand side. 3. In...

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    Service Desk created an article,

    Import data using import tool in Mentis

    While a number of data elements can be automatically imported into Mentis during implementation and/or at regular intervals, a number of one-time imports in the system can be managed using the self...

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    Service Desk created an article,

    State activity tracking

    You can manage your physical presence activities directly for a given state (independent of the program) here.  Accessing State Activities Once inside the ELC app, click on State Activities present...

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    Service Desk created an article,

    Accessing admin

    First step to access Admin is to login into mentis. Accessing Admin 1. Click on Admin on the navigation bar or select Admin under Applications from the sidebar.  

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    Service Desk created an article,

    Customizing authorization status

    ELC in Mentis ships with certain core authorization statuses that allow you to track the state authorization progress for your programs. However, you have an option to customize these statuses to f...

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    Service Desk created an article,

    Manage semesters

    Here you can manage semester, semester session and year semester. Manage Semester 1. Once inside the Admin, select Semester from the sidebar present under Manage Semester.   2. Click on Add but...

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    Service Desk created an article,

    ELC dashboard (labs)

    Here you can view E-Learning Compliance authorization status across states, track the progress of authorization, view your expenditure across categories and years, review the activity calendar and ...

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    Service Desk created an article,

    Track student enrollment

    Running reports on your student enrollment information Student enrollment summary can be viewed under Programs but to query and see detailed information visit Reports.  Select the student enrollmen...

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    Service Desk created an article,

    Set your location sharing preferences (allow or block location)

    Location Services allows applications and websites to gather and use information based on the current location of your computer. However, you have to give your permission before an app or website c...