InKnowledge Support Team
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Clearing browser cache, cookies and history
If you have left your browser open, have not correctly logged out, or if you logging in closer to a recent update, and experience any issue while using the system, we highly recommend clearing your...
Reindexing a profile
If you are facing an issue with a profile's view or if any details of the profile (e.g. slug) are updated manually, you may need to reindex a particular profile. This can be done easily by using ...
Add a profile picture
Step 1: First step to add or edit your profile picture is to login into mentis. Step 2: Click on “My Profile” present in the drop-down menu of profile name on top right-hand corner of the webpage...
Navigate the Mentis home page
The Mentis Home Page is your default landing page once you are logged into Mentis. Read through the rest of this article to get yourself acquainted with how you can use all the strategically placed...
Authentication Options in Mentis
The following are the options available for authenticating your users in Mentis listed in the order of our recommendation. Please note that, these options are only available for our Plus and Premiu...
Add appointments to the profile
Step 1: First step to add the appointment to your profile is to login into mentis. Step 2: Click on “My Profile” present in the drop-down menu of profile name on top right-hand corner of the webpa...
Mark an app as your favorite
Marking an app as a favorite app is a great way to create a shortcut to your most frequently used apps in Mentis. All favorite Apps are available through the the Apps menu at the top of every page ...
Add awards and honors to the profile
Step 1: First step to add details about awards and honors is to login into mentis. Step 2: Click on “My Profile” present in the drop-down menu of profile name on the top right-hand corner of the w...
Add biography to the profile
Step 1 : First step to add biography to your profile is to login into mentis. Step 2 : Click on “My Profile” present in the drop-down menu of profile name on top right-hand corner of the webpage. ...
Access your personal profile
There is more than one way to get to your Personal Profile. You can use any way to access your profile as shown below, Option 1 (quickest) Login to the system Once logged in, navigate to the top ...