Solutions to common login issues

I am always redirected to an error page after login

Solution: This may be because an extension installed in your browser that is conflicting with our process for loading important components of the system. You can click on the go to home page button and resume your session but to solve this issue, you can try disabling one extension at a time before trying to log back again and see if the problem goes away. 

Here are some links that describe how to disable extensions in popular browsers:

Chrome: https://support.google.com/chrome_webstore/answer/2664769?hl=en

Safari: https://support.apple.com/en-in/HT203051

Internet Explorer: https://support.microsoft.com/en-in/help/17447/windows-internet-explorer-11-manage-add-ons

Firefox: https://support.mozilla.org/en-US/kb/disable-or-remove-add-ons#w_how-to-disable-extensions-and-themes

Note: If your problem is not listed here or any of these solutions have not worked for you, please raise a support ticket and let us know. Please include detailed information in order for us to resolve this matter swiftly for you. You can also email us at [e-mail].